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Terms of Service

Clear rules enable flawless execution. These terms define how we operate.

Scope of Service

Rose Mirage provides creative direction, planning, and on-the-ground production coordination for proposals, weddings, and private events in Morocco.

Our Process

Our inquiry workflow:

  • Inquiry and availability confirmation.
  • Concept design and production planning.
  • Vendor sourcing and coordination under our supervision.
  • On-site execution with a dedicated team.

Contract Primacy

These terms provide general guidance. Specific commercial terms (payments, deposits, cancellation policies, deliverables) are confirmed in your signed quote/contract. The signed contract takes precedence over these general terms.

Payments & Deposits

Payment terms are handled case-by-case and defined in your signed quote. A deposit is typically required to secure dates and activate production planning.

Specific payment schedules, deposit amounts, and refund policies are confirmed in your signed quote/contract.

Cancellation

Cancellation terms are defined in your signed quote/contract. Cancellations impact vendor reservations and production commitments. The applicable cancellation terms are confirmed in writing as part of your agreement.

Vendors & Production

We orchestrate vendors as part of an integrated production. Specific vendor selection may vary based on availability and quality standards.

We reserve the right to refuse requests that compromise safety, legality, or our execution standards.

Liability

We commit to professional diligence in planning and execution. However, outcomes may be impacted by force majeure or third-party constraints (venue restrictions, weather, governmental rules, vendor performance).

Our liability is limited to the scope defined in your signed contract. We maintain appropriate professional standards and work with trusted partners.

Governing Law

These terms are governed by applicable Moroccan law. Jurisdiction and dispute resolution are defined in the signed quotation or agreement.

Contact

Questions about terms can be sent to:

Email
The Next Step

Request availability

Share your date, location, and preferred setting — we'll confirm feasibility.

Marrakech • Agafay Desert • Atlas Mountains