Privacy Policy

Rose Mirage ("we", "our") provides luxury event planning and production in Marrakech. We collect only what is necessary to plan your experience, communicate with you, and operate securely.

We do not publish any content without your explicit approval.

We collect information through:

• Contact details: Name, email, phone/WhatsApp provided via our inquiry forms.
• Project details: Dates, preferences, budget range, locations, and guest count submitted during the planning process.
• Communication history: Emails and messages needed to execute your request and maintain service quality.
• Newsletter data: Email address (only if you opt in via Zoho Campaigns).
• Technical data: Device type, referrer, page path, and interaction data collected via Google Tag Manager and Google Analytics 4.

We use collected information to:

• Respond to inquiries and assess availability for your requested dates.
• Design and coordinate your proposal, wedding, or private event.
• Ensure operational reliability, security, and fraud prevention.
• Improve our website experience and measure performance through analytics.
• Deliver relevant advertising and remarketing campaigns based on your interests.
• Send newsletter communications (only if you have subscribed).

We work with a curated network of venues and vendors. We share only the information required to execute your experience (for example: date, timing, setup requirements).

We do not sell your data. We do not share unnecessary personal details. Access is limited to team members and partners involved in delivery.

We use Google Tag Manager (GTM) and Google Analytics 4 (GA4) to understand website usage and improve performance.

• Standard Analytics: GTM may set cookies to track interactions with key buttons (CTAs) and WhatsApp links to measure engagement. We do not use standard analytics to identify you personally.
• Google Signals & Advertising Features: We have enabled Google Signals in GA4. If you have accepted advertising cookies and are logged into your Google account with Ad Personalization enabled, Google may collect aggregate data (not personally identifiable by us) regarding your cross-device navigation. This allows us to improve our advertising campaigns and provide relevant offers (Remarketing).
• Cookie Control: Essential cookies are required for site functionality. You can disable non-essential and advertising cookies via our cookie consent banner or your browser settings. You can also opt out of Google's ad personalization directly in your Google Account settings.

Retention depends on purpose and legal obligations. We retain information only as long as needed for planning, legal compliance, and legitimate business purposes.

You have the right to:

• Request access to your information.
• Request correction of inaccurate information.
• Request deletion, subject to legal and operational requirements.
• Opt out of newsletter communications at any time.

We serve clients from around the world. Data collected may be processed in Morocco and stored via our infrastructure partners (Vercel, Cloudflare). By using our services, you consent to this processing.

For privacy requests or questions about this policy, contact us: